Legal Notice

Last Updated: September 25, 2026

Welcome to The Raphael Store. This Legal Notice governs your use of our website, theraphaelstore.com, and provides important information regarding the ownership, use, content, products, and services available through our online store.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to the terms of this Legal Notice and our other applicable policies.

1. Website Ownership

This website, including its content, product listings, photographs, graphics, logos, designs, text, trademarks, and other materials, is operated under the brand name The Raphael Store.

All references to “The Raphael Store,” “Raphael,” “we,” “us,” or “our” refer to the business operating this website.

For legal or business correspondence, please use the contact information provided on our website.

2. Use of This Website

You may use this website only for lawful purposes and in accordance with this Legal Notice.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to the website, server, database, or customer information.

• Copy, reproduce, distribute, modify, or commercially exploit our website content without prior written permission.

• Use our brand name, logo, photographs, product descriptions, or other intellectual property without authorization.

• Interfere with the security, operation, or functionality of the website.

• Submit false, misleading, or fraudulent information when placing an order.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colors, materials, and other information displayed on our website are accurate and up to date.

However, minor variations may occur, particularly with handmade and natural leather products. Differences in leather texture, grain, color, finish, and appearance may occur from one product to another and should not necessarily be considered manufacturing defects.

Product images are provided for illustration and may appear slightly different depending on your device, screen settings, lighting, or photography conditions.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

4. Prices and Orders

All prices displayed on the website are in the currency indicated at the time of purchase.

Placing an order through our website does not necessarily guarantee acceptance of that order. We reserve the right to cancel or decline an order in circumstances including, but not limited to:

• Incorrect or incomplete customer information;

• Product availability issues;

• Pricing or listing errors;

• Suspected fraudulent or unauthorized transactions;

• Duplicate or unusually large orders;

• Other circumstances affecting our ability to fulfill the order.

If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our Refund and Return Policy.

5. Cash on Delivery

Where Cash on Delivery (“COD”) is available, customers are required to make payment to the delivery representative before opening the package, subject to the applicable delivery service rules.

Customers should review our Shipping Policy and Exchange, Return and Refund Policy for further information regarding delivery and product-related issues.

6. Intellectual Property

Unless otherwise stated, all materials available on this website are the property of The Raphael Store or are used with appropriate authorization.

This includes, but is not limited to:

• Brand names and logos;

• Product photographs;

• Product descriptions;

• Website design and layout;

• Graphics and images;

• Written content;

• Marketing materials;

• Original designs and other creative materials.

No part of this website may be copied, reproduced, republished, distributed, modified, transmitted, or commercially exploited without our prior written permission.

7. Third-Party Services

Our website may use third-party service providers for purposes such as payment processing, shipping, delivery, website hosting, analytics, advertising, communication, and other business operations.

We are not responsible for independent services, websites, policies, content, actions, or technical failures of third-party providers. Your use of third-party services may also be subject to their own terms and policies.

8. Website Availability

We aim to keep our website available and functioning properly; however, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of maintenance, technical problems, updates, hosting issues, internet connectivity, or circumstances beyond our reasonable control.

9. Limitation of Liability

To the extent permitted by applicable law, The Raphael Store shall not be responsible for losses or damages arising from:

• Temporary website unavailability;

• Technical errors or interruptions;

• Delays caused by third-party service providers;

• Incorrect information supplied by a customer;

• Misuse of products;

• Unauthorized access resulting from circumstances beyond our reasonable control;

• Events or circumstances outside our reasonable control.

Nothing in this Legal Notice is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

10. External Links

Our website may contain links to third-party websites or services.

Such links may be provided for convenience or informational purposes. We do not necessarily control or endorse the content, products, services, privacy practices, or policies of third-party websites.

You access third-party websites at your own discretion and risk.

11. Customer Reviews and User Content

If customers submit reviews, photographs, comments, testimonials, or other content to us, they are responsible for ensuring that the submitted content is accurate and does not violate the rights of another person.

By voluntarily submitting content to us, you grant The Raphael Store permission to use, reproduce, disp